Allowing customers to self-manage the most commonly needed tasks from any Mobile device, Comcast’s My Account app has literally put the power of account management in the hands of its customers. All the common needs are covered:  paying the bills, profile information, troubleshooting connection issues, and much more. The future of customer service? Empower the customer. Well done, Comcast.

 

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Thursday–November 21

Optimum Hits 500K Customers

Optimum revealed it eclipsed the 500,000 residential customer milestone for its fiber network.

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