As providers look to make internet installation as seamless as possible for customers, Boingo Wireless is bringing that ease of access to housing communities on U.S. military bases. That’s why the company celebrated launching Boingo Fiber, the first “instant-on” fiber-to-the-home solution for family housing at Colorado’s Fort Carson Army Base in October, making it as simple as using a QR code for families to log online instead of needing to wait on an installer or truck roll.

It’s another milestone for a company that’s intertwined with the military. Boingo has long-term contracts to serve the Army, Air Force, Marine Corps, Homeland Security and other areas of the military with 5G cellular service, WiFi and towers. The company reaches more than 100 bases around the world for a little under half a million service members. Additionally, Boingo was recently recognized with its fifth consecutive HIRE Vets Medallion Award, a program from the Department of Labor that honors companies that meet requirements for hiring and training veterans.

The experience of veterans was instrumental in developing the instant-on technology. “By hiring from the military, I think we’re able to take our technology background, knowledge and know-how and be able to know what that service member needs,” Rebecca Gray, SVP & GM, Military, told CFX. “Because we’ve lived in the dorms, we’ve lived in the barracks, we’ve lived in family housing. We know what we’re talking about. So to have my team with the breadth and the depth of that experience is why I think we have designed something [that’s], really, the first of its kind.”

Boingo Fiber offers 1 Gig symmetrical speeds with no data caps, hidden fees or contracts. Customers can put the instant-on feature to use when scanning the QR code on the preinstalled Boingo Fiber box, enabling them to connect to their router and get online quickly. Gray noted that the network can be upgraded to include faster speeds down the line should there be a need to do so.

The benefits that Boingo’s new solution brings are improved access to things like telemedicine, entertainment, training and education, but it also removes a burden for families undergoing a transitional period. “We’ve been in that situation when you’re moving in with kids, and all the things that it takes to start a new job and have your spouse getting everything settled and the movers coming in, and the last thing you want to do is schedule an appointment and wait to get internet access,” Gray said.

Fort Carson is just the beginning for Boingo and the instant-on technology. More bases have reached out and inquired about how it could potentially help their own connectivity options. – Noah Ziegler

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