Jason Conrick, a technican with Charter, arrived for a routine trouble call in a customer’s home in Centerville, TN, last month. It turned out to be anything but routine.

The elderly customer had started cooking in the kitchen while he was working on some of the customer service concerns. As Conrick was wrapping up, he heard the customer in the kitchen scream for help. He went into the kitchen and saw that a pan on the stove with grease in it had caught fire and the flames were reaching the top of the stove and the cabinets.

He jumped into action, pulling the pan off the stove and grabbing a box of baking soda. In this process the grease splashed up on Conrick’s face and nose causing first and third degree burns to his forehead and nose. Without any hesitation or concern for himself, Conrick was able to put the flames out and save the customers home from any additional damage and potentially saved the customer’s life.

Check out Cablefax’s past Heroes of the Week right here.

The Daily

Subscribe

Hat Trick: Fubo Convinces Court to Block Venu Sports Launch

Fubo has successfully blocked the launch of Venu Sports—at least for now.

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

Aug 19
2024 Top Ops Awards The Magazine releases August 19, 2024.
Dec 4
2024 Most Powerful Women Awards Nominations Open July 8th, 2024.
Full Calendar

Jobs

Seeking an INDUSTRY JOB?
VIEW JOBS

Hiring? In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors, The result will be an even more robust industry job board, to help both employers and job seekers.

Contact Rob Hudgins, [email protected], for more information.