The latest in:
ACSI
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Premium Content
06/08/2021
Stream Fatigue
Customer satisfaction with video streaming dropped 2.6% to a 74 on a 0-100 scale in the latest American Consumer Satisfaction Index Telecommunications Study.
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Premium Content
05/22/2019
ACSI: Streaming Leads Pay TV in Customer Satisfaction
Video streaming continues raising its lead in customer satisfaction over traditional subscription TV service, according to a study from the ACSI.