The latest in:
Editor’s Letter
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11/22/2024
Operational Efficiency: Small Changes Yield Big Results
Operational efficiency must be more than a back-office focus; it needs to take center stage as the key driver of customer experience (CX) and profitability.
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Premium Content
11/22/2024
Cruz Promises BEAD Rule Review in 2025
Sen. Ted Cruz (R-TX), who will become Chair of Senate Commerce next Congress, has announced his plans to launch a comprehensive review of the BEAD program in early 2025. In a letter to NTIA Administrator Alan
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Premium Content
11/22/2024
Comcast Raising Rates
Price increases are coming to Comcast customers with price change notifications rolling out across some markets. Others will arrive in the coming weeks as billing cycles roll on in the company’s markets
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Premium Content
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Premium Content
11/22/2024
SCOTUS to Tackle USF
The U.S. Supreme Court announced Friday that it will review the Fifth Circuit’s decision declaring that the FCC’ s mechanism for funding USF is unconstitutional. NTCA , CCA , USTelecom joined the federal
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Premium Content
11/22/2024
Broadband Aiming for Old Reliable vs. Fast & Furious
The speed wars seem to be coming to an end. Broadband providers are increasingly acknowledging that messaging needs to focus on more than numbers, particularly with the slower speeds of fixed wireless meeting many consumers’ needs.