Liz Bauer | Cablefax

04/18/2024

Aim to be Forgettable – The Customer Journey Reimagined

Today’s consumer demands personalized experiences and tailored services delivered at lightning speed. But today’s reality is anything but easy as consumers juggle cable TV, OTT streaming, broadband, wireless services and more, managed through siloed apps, websites and contact centers.

By Special to Cablefax

Found in: CSG / Liz Bauer / CSG SaaS Platform
05/28/2021

Vendors Talk Client Communications During Pandemic

We asked technology vendors how they’re communicating with clients during the COVID-19 pandemic and what changes will stay once the world returns to normal. Here’s what they had to say.

By Cablefax Staff

Found in: Commscope / CSG / Tom Cloonan / Liz Bauer / Ted Grauch / Blonder Tongue Laboratories

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