The latest in:
Surveys
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Premium Content
08/30/2023
Effros: Know When To Stop
Instituting automated systems that trigger texts or emails asking the same questions over and over any time a standardized service is provided goes beyond those limits. Those using it have failed to do something I preach in this column all the time: use it yourself first!
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Premium Content
07/13/2022
Effros: Try It
I’ve never been overly impressed with reviews or polls. The inherent problem with them is that you really don’t know, most of the time, from what perspective the reviewer or the poll responder is coming from.